Privacy policy



This Privacy Policy describes how jynex.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
If you have any additional questions, need more information about our privacy practices, or wish to make a complaint, please contact us via email at hello@jynex.com.

Information We Collect: We collect the following types of information when you use our Site:

  • Personal Information: This includes your name, email address, shipping and billing addresses, phone number, and payment information, which can be used to identify you.
  • Usage Information: We gather non-personal information about your use of the Site, such as your IP address, browser type, operating system, pages visited, and the date and time of your visit.
  • Cookies and Similar Technologies: To enhance your user experience, we utilize cookies, web beacons, and similar technologies to gather information about your Site usage.

How We Use Your Information: We employ the information we collect for the following purposes:

  • Fulfillment of Orders and Customer Support: To process your orders, deliver products and services, and provide assistance.
  • Personalization and Offers: To personalize your shopping experience and present targeted promotions and offers.
  • Site Improvement: To enhance our Site, products, and services.
  • Legal and Regulatory Compliance: To adhere to applicable laws, regulations, and legal processes.

How We Share Your Information: We may share your information in the following circumstances:

  • Service Providers: We collaborate with payment processors and shipping companies to facilitate product and service provision.
  • Analytics and Advertising Partners: We work with partners to understand your preferences and personalize your experience.
  • Affiliates and Related Entities: We may share information with our affiliates, subsidiaries, and related entities for business purposes.
  • Legal Requirements: In response to legal requests or to comply with laws, regulations, or legal processes.

Your Choices

You have the right to choose whether or not to provide us with certain information. However, if you choose not to provide us with certain information, you may not be able to use certain features of the Site or purchase our products and services.

You can opt-out of receiving marketing communications from us by following the instructions provided in the communication.

You can also disable cookies and similar technologies in your browser settings. However, doing so may limit your ability to use certain features of the Site.

Security

We take reasonable measures to protect your information from unauthorized access, use, and disclosure. We use industry-standard security measures, such as encryption and firewalls, to protect your information. However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Children's Privacy

The Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [hello@Jynex.com] so that we can delete the information. 

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Lawful basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

  • Your consent;
  • The performance of the contract between you and the Site;
  • Compliance with our legal obligations;
  • To protect your vital interests;
  • To perform a task carried out in the public interest;
  • For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

Automatic decision-making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

  • Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.
  • Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days. 

Your rights

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above. 

Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above. 

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address above.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services.

 

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by email or by posting a notice on the Site. Your continued use of the Site after we make changes to this Privacy Policy means that you accept those changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at hello@Jynex.com

Conclusion

We hope that this Privacy Policy has helped you understand how we collect, use, disclose, and protect your information. If you have any questions or concerns, please do not hesitate to